Staff
These are the friendly and helpful people who
serve the Montana School Services Foundation and administer
the Montana Unified School Trust health benefits plan—well
most of them anyway. The employees not yet pictured here will
be added soon. See our contact information to reach our staff
with you questions or needs.
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Patricia Cooper
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Pat Cooper may be new to Montana, but she isn’t new
to the insurance industry. In Michigan, where she lived previously
with her husband and daughter, Pat worked for two different
HMO’s in enrollment. She has transferred those skills
to MSSF where she is an accounting specialist.
In her time at MSSF, Pat has learned that customer service
is what sets them apart from the competition, and she works
hard to make sure she keeps up that tradition.
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Dena Gormely
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Dena Gormely was hired as controller of MSSF in July of 2002. She is a CPA
and has a BA in Accounting, Business Administration and Finance
from Carroll College. She brought 20 years of accounting experience with her when
she joined the MSSF team.
Outside of work she enjoys spending all her time with her husband and two children.
The family enjoys sports - mom and dad play volleyball and the kids keep busy with soccer.
They all enjoy boating, camping, hiking and family games.
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Lindsay Hoyer |
Lindsay was born and raised in Helena, MT. She was recently married in August of 2003.
Prior to working at MSSF, Lindsay worked at Lifestyle Homes selling manufactured houses for three years.
Before that, she was employed at Helena Community Federal Credit Union as a teller. Lindsay brings with
her many years of customer service and experience.
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Val Palmer |
The first thing you may notice about Val Palmer is her enthusiasm
for her job. When she began in the insurance industry 22 years
ago, she was a receptionist. Val has worked her way through
various insurance positions and has attended several insurance
education programs. Now she devotes her time strictly to customer
service work and she loves it! Not only is Val experienced
and motivated, she takes her job seriously. Val works hard
to develop ongoing relationships with our member groups and
participants by educating, informing, and consulting with
them.
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Teri Peterson |
Teri Peterson can guide anyone through the enrollment
process. After all, she has a lot of experience in guiding.
For twelve summers, she drove the Last Chance Tour Train and
acted as a tour guide for visitors through historic Helena.
For the past 27 years, she has guided six children through
various stages in life.
Right now she has 3 college graduates, one college student
and two high schools students. In her year and a half as an
enrollment specialist, Teri has developed some ideas for improving
customer service to better guide members through issues that
they may face.
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Judy Rios-Sanchez |
Judy is married with two children, both girls. Before coming to MUST she worked at the Federal
Reserve Bank of Minneapolis, Helena Branch, in the check department. Judy was also
employed by Hyrdometrics in their accounting department for three years. She brings many years
of accounting, clerical and computer experience. Her recent experience provide her with a
wealth of experience in employee benefit administration.
You may reach Judy at 800-845-7283 regarding Enrollment.
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Brad Stephenson |
Brad is a Marketing and Customer Service rep for MSSF, and has over ten years in Customer service,
Marketing and Client Management. His years of
experience will be used as he visits existing districts, new districts and maintains the relationships
between MUST and the plan Participants. Brad is currently working towards additional licensing
to bring him up to speed on insurance terminology and a greater understanding of the industry,
for he will be doing group presentations as well. Brad enjoys meeting with plan participants
and enjoys resolving any issues that may arise out in the field.
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Pam Tudor |
With over fifteen years of experience at Montana School Services Foundation, Pam
Tudor knows her way around the office. Actually, Pam could
probably find her way around any office with ease. She has
worked for two major utility companies in Iowa, for Iowa State
University and for the School Administrators of Montana. Her
executive support, customer service, and public relations duties helped prepare
her for the Administrative Assistant position at MSSF.
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Owen Voigt |
It’s a good thing Owen Voigt has 20 years of experience
in the insurance industry. It might come in handy some day
while he’s rodeoing.
Owen is a marketing representative for MSSF. His BS in Business
Administration, AA in Claims and AA in Risk Management help
Owen answer questions that plan participants may have when
he meets with them.
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